Shipping Info

Spain & Portugal: 24-48hrs

Italia: 3-4 Business Days

Rest of EU: 3-7 Business Days

Tracking Your Order: All shipments are tracked for your peace of mind. We’ll send you an email with tracking details as soon as your order is on its way.

Carrier Information

Your Local Expert: The carrier delivering your order will be selected based on the local postal service in your country. The specific carrier will be indicated in your shipping method at checkout.

Order Processing

Swift and Efficient: Orders are swiftly processed within 24 hours, provided your items are in stock. During high-volume sale periods or when new collections drop, please allow for slight delays – we value your understanding and patience.

Stay Informed: Once dispatched, you'll receive an email with tracking information. Track your Stella Club order all the way to your doorstep. Please note, we do not dispatch on weekends or public holidays.

Taxes & Duties

Your Responsibility: Customers are responsible for all applicable import duties and fees. All back-orders, custom items, and "made to order" pieces are shipped DDU ("duties and taxes unpaid") directly from our jewelers outside the EU. Stella Club does not collect VAT, duties, or taxes and cannot predict your estimated charges.

Clearing Customs: To receive your package, additional charges must be paid to clear customs. As Stella Club ships to over 50 countries, some may require additional fees paid COD (Collect On Delivery). In these instances, fees are paid to your local carrier. Please note that Stella Club does not collect these fees and has no control over the charges imposed by local governments.

Embrace the elegance of Stella Club with confidence, knowing we strive to provide a seamless and delightful shipping experience for all our valued customers.